At Naukri360, we get it! Sharing your personal and professional details isn’t something you do lightly. You’re trusting us with important information, and we want you to feel confident about how we handle it.

This privacy policy is here to explain, in plain terms, how we collect, use, and protect your data. Also, we will explain how we build your resume. You can explore our premium features or connect with potential employers.

We’re all about keeping things simple, safe, and transparent. You’re in control with smart filters and settings that let you decide exactly who sees your info and when. Your privacy matters to us, and we work hard to make sure your experience feels secure every step of the way.

By using Naukri360, you’re agreeing to how we manage your data. If anything here doesn’t sit right with you, it’s okay to stop using our services.

1. Information We Collect

Naukri360 collects a wide range of information to provide you with an efficient, personalized, and secure experience. The data we collect is essential to power features such as resume creation, analytics, profile visibility management, and hiring-related tools. We ensure that all collected data is stored securely and handled with discretion.

1.1 Personal Information

When you register, create a resume, or purchase a plan on Naukri360, we collect details that identify you directly. These include:

• Full Name
• Email Address
• Phone Number
• Location (city, state, country)

This information allows us to create personalized experiences, enable communication, and maintain account security.

1.2 Professional Information

To help you build an impactful resume and engage with recruiters meaningfully, we collect career-related data such as:

• Educational Background
• Work History and Experience
• Skills, Certifications, and Achievements
• Languages, Projects, Portfolios, and Career Objectives
• Uploaded Documents (e.g., photos, resumes, certificates)

You have full control over what parts of this information are shared or kept private, thanks to our in-built profile visibility filters.

1.3 Usage Data

We automatically collect certain usage details when you interact with our platform to better understand user behavior and optimize the system. This includes:

• IP Address
• Browser Type and Version
• Operating System
• Device Information
• Pages Visited and Features Used
• Session Duration and Activity Logs

This helps us improve platform performance, enhance security, and deliver relevant user experiences without breaching your privacy.

1.4 Cookies and Tracking Technologies

Naukri360 uses strictly essential cookies to ensure the smooth functioning of the platform. These cookies help maintain session integrity, recognize logged-in users, and store user preferences temporarily.

We do not use third-party advertising cookies or hidden trackers. Your data is not used for behavioral targeting or sold to marketers under any circumstances.

1.5 Payment and Plan Data

When you purchase a premium plan, we collect and process payment-related details through secure channels. Information collected includes:

• Payment Method (UPI, card, wallet, etc.)
• Billing Address (if applicable)
• Transaction ID
• Plan Type and Validity Duration

We do not store your complete payment credentials, and all transactions are managed through secure gateways.

2. How We Use Your Information

At Naukri360, every piece of information you share serves a defined purpose—to support your career journey, personalize your experience, and facilitate seamless interactions between job seekers and recruiters. We use your data only for essential operations related to resume creation, hiring, and career development. We do not engage in data sales, third-party marketing, or any form of unauthorized disclosure.

2.1 Resume Creation and Profile Management

Your professional data is used to:

• Generate personalized, formatted resumes through our proprietary resume builder.
• It allows you to create, edit, and manage resumes at your convenience.
• Enable sharing of your resume via smart links with controlled visibility, allowing you to decide what details are shown.

Thanks to Naukri360’s intelligent privacy filters, you remain in charge of what employers or viewers see in your shared resume.

2.2 Premium Features and Candidate Tools

When you upgrade to a premium plan, we use your data to provide access to:

• Resume performance analytics (e.g., view tracking)
• Actively hiring companies that match your profile
• Editable shared links for enhanced profile presentation
• Dashboard tools to manage job opportunities and career visibility

These features rely on the data you provide but operate within strict privacy controls, ensuring no part of your profile is made public without your consent.

2.3 Recruiter Assistance and Hiring Management

For verified employers or company recruiters, your information may be made visible only based on your configured privacy settings . We never expose resume data or personal details by default.

Your profile may appear in internal search results for recruiters only if you have opted in through filters or sharing tools.

2.4 Platform Operations and Security

We use technical data (like IP addresses and session activity) to:

• Maintain platform stability and troubleshoot issues
• Secure user sessions and detect suspicious activity
• Improve system performance and user experience
• Conduct usage analytics for platform enhancement (not for ad tracking)

2.5 Communication and Support

We may use your contact information to:

• Send you service-related updates, reminders, or alerts
• Notify you of new features, changes in services, or important announcements
• Respond to your queries or support requests

You can manage your communication preferences through your account settings or by contacting our support team.

3. Data Sharing and Disclosure

Naukri360 does not sell, rent, or trade your personal or professional information to third-party advertisers or marketing agencies. Our commitment is to give you complete control over your data and its visibility, and we ensure that sharing occurs only when explicitly authorized by you.

3.1 Sharing with Recruiters and Employers

We offer hiring support tools and candidate search dashboards to verified recruiters and company representatives. However:

• Your resume and profile information are never visible to employers unless you choose to share them.
• You can filter what information is shown when you share your resume via a link or when opting into active job searches.
• Recruiters see only the fields you’ve allowed through your customized settings.

This system empowers you to engage selectively with job opportunities without compromising on privacy.

3.2 Internal Use within Naukri360

Your information may be accessed by authorized personnel at Naukri360 only for:

• Account verification and support
• Feature optimization and service improvement
• Resume-building system enhancements
• Identifying and fixing technical issues
• Providing recruiter assistance (when applicable)

Access is role-based, logged, and tightly restricted to prevent misuse.

3.3 Legal and Regulatory Disclosure

We may disclose personal information only if required to:

• Comply with legal obligations, government requests, or court orders
• Enforce our Terms of Service or protect the integrity of our platform
• Investigate fraud, security threats, or violations of applicable laws

In such cases, we ensure that the scope of disclosure is strictly limited and carried out in accordance with relevant laws.

3.4 Payment and Transaction Partners

Although we use secure third-party payment gateways, your complete payment details (like full card numbers or CVV) are never stored or accessed by Naukri360. Transaction-related data, such as payment confirmation, plan activation, and billing records, is securely handled to:

• Confirm successful purchases
• Enable access to premium features
• Handle refund or cancellation requests where eligible

Payment gateway providers are independently responsible for the security and compliance of your financial information.

3.5 No Third-Party Marketing or Retargeting

Naukri360 does not partner with third-party advertisers or use retargeting tools that track your behavior across other sites. Your profile, usage, and resume data remain confined to the Naukri360 ecosystem.

4. User Control and Visibility Management

At Naukri360, we believe your data should serve you—and only you. Our platform is designed to put you in full control of how your information is created, stored, shared, and viewed. Whether you’re building a resume or actively seeking job opportunities, you decide what is seen, by whom, and when.

4.1 Customizable Visibility Filters

Our resume builder and profile management tools come with advanced privacy filters that allow you to:

• Choose what sections (e.g., contact details, work history, profile photo, email, contact info) are visible in shared links.
• Enable or disable public viewing of your resume at any time.
• Share a temporary or editable version of your resume using protected URLs.
• Control whether your profile is searchable by recruiters using internal hiring tools.

These controls ensure that your data is never exposed by default, and visibility is granted only with your explicit consent.

4.2 Resume Sharing and Access Links

When you generate a resume or CV through Naukri360, you can:

• Download the document in various formats (e.g., PDF).
• Share a live, trackable resume link that you control.
• Restrict access to that link using settings like expiration dates, password protection (if enabled), or view-only permissions.

You may modify or revoke these links anytime through your dashboard.

4.3 Editing and Deletion Rights

You can update or remove any information from your resume or profile at your convenience. Our platform allows you to:

• Edit individual sections of your resume (e.g., skills, experience, certifications).
• Update personal details like phone number, email, or location.
• Remove shared links or deactivate your resume visibility with a single click.

These features are integrated to support real-time data control, with all changes taking effect instantly.

4.4 Profile and Plan Management

Your account dashboard lets you:

• Monitor resume views and engagement (for premium users).
• Cancel or upgrade plans.
• Manage billing and payment details.
• Pause or permanently deactivate your profile if desired.

Although we do retain certain data necessary for compliance and service support (e.g., transaction logs), your personal and resume-related information is subject to your control.

4.5 Communication Preferences

You may also:

• Opt out of promotional messages at any time.
• Set preferences for how often we contact you about feature updates or hiring alerts.
• Contact our support team to enforce any specific privacy requests.

We honor all user privacy requests promptly and transparently.

5. Data Storage and Security Practices

At Naukri360, the security of your personal and professional data is a top priority. We implement a combination of technical, administrative, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

5.1 Data Storage Infrastructure

All user data—resumes, account details, and system logs—is stored on secure, encrypted servers hosted in compliant and monitored environments. Our infrastructure is designed to:

• Support high availability and data integrity
• Prevent data loss through regular backups
• Ensure encrypted data transmission using SSL/TLS protocols
• Restrict unauthorized access through multi-layered authentication

We do not store sensitive payment credentials. All transactions are processed securely by certified third-party gateways in accordance with PCI-DSS standards.

5.2 Data Encryption and Access Control

• At Rest: All personal and resume data is encrypted while stored in our databases.
• In Transit: Communication between your browser and Naukri360 is protected using industry-standard HTTPS protocols.
• Access: User data is accessible only to verified and authorized personnel, on a strict need-to-know basis, for customer support or technical purposes. Every access is logged and monitored.

5.3 Internal Security Measures

To reduce the risk of internal misuse or external attack:

• We apply role-based access controls for system administrators.
• Regular security audits and vulnerability scans are conducted.
• Activity logs are maintained to monitor user and admin actions.
• Staff undergo periodic training on data protection protocols.

5.4 Incident Response and Data Breach Handling

In the unlikely event of a data breach, Naukri360 has a defined incident response protocol, including:

• Immediate investigation and containment
• Notification to affected users and regulatory authorities (if applicable)
• Implementation of corrective security measures to prevent recurrence

We are committed to full transparency and will act promptly to restore data integrity and trust.

5.5 Retention of Information

We retain your data for as long as necessary to:

• Provide our services to you
• Comply with legal and financial obligations
• Resolve disputes or technical issues
• Support account-related inquiries

If you choose to deactivate your account, most personal data will be either anonymized or securely deleted, except where retention is required by law.

6. Your Rights and Choices

At Naukri360, we believe in empowering users—not just in their careers, but also in how their data is handled. We are committed to upholding your digital rights and providing easy-to-use tools for controlling your personal information.

Whether you're a job seeker, a resume builder, or a premium plan user, your rights remain the same—strong, transparent, and respected.

6.1 Right to Access

You have the right to:

• View the personal data and resume content stored in your account.
• Access your account activity, resume history, and shared links.
• Request a summary of the information we hold about you at any time.

To access this, simply log into your dashboard or contact our support team for assistance.

6.2 Right to Update or Correct Information

You may:

• Edit or update your profile, resume, or account information.
• Fix incorrect or outdated details at your convenience.
• Modify sharing preferences and resume visibility filters.

Changes take effect immediately and reflect across all connected features and tools.

6.3 Right to Data Portability

If you choose to switch platforms or want a copy of your information:

• You can export your resume in various formats (PDF, etc.)
• Request a data download of your stored profile information

This helps ensure that you own your data, and it travels with you.

6.4 Right to Deletion (Right to Be Forgotten)

We provide the ability to:

• Permanently delete your account and resume information.
• Remove any shared links from public access.
• Anonymize personal data that is no longer relevant.

You may initiate this through your account settings or by submitting a formal request to our support team.

Note: Certain transactional or compliance-related records may be retained as required by law, even after deletion.

6.5 Right to Object and Restrict Processing

If you wish to:

• Restrict certain processing activities (like communication preferences).
• Object to your data being used for specific internal operations (within legal bounds).

...you can do so via your user settings or by contacting us.

6.6 Communication Preferences and Opt-Out

You are in control of how often and in what manner we contact you. You can:

• Opt out of non-essential emails (marketing, service updates, etc.).
• Customize notification settings (job alerts, resume views, etc.).
• Choose the communication channels you prefer (email, in-app, etc.).

7. Cookies and Tracking Technology

Naukri360 uses cookies and similar technologies to ensure a smooth, secure, and personalized user experience. Our approach to cookies is designed to respect your privacy while enabling essential platform functions.

7.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help remember your preferences, login sessions, and track usage patterns to enhance service quality.

7.2 Types of Cookies Used

• Essential Cookies: These cookies are necessary for basic platform operations, such as maintaining your login session, enabling secure access, and saving your preferences during your visit. Without these, core features like resume editing and dashboard access would not function properly.
• Performance and Analytics Cookies: We use minimal, first-party cookies to collect aggregated, anonymized data on how visitors use the platform (e.g., page visits, feature usage). This helps us improve system stability and user experience. Importantly, this data is not used for advertising or marketing purposes

7.3 No Third-Party Advertising or Tracking

Naukri360 does not use third-party advertising cookies, behavioral trackers, or retargeting pixels. Your activity on our site remains confidential and is never shared with advertisers.

7.4 Managing Cookies

You have control over cookies via your browser settings:

• You can block or delete cookies, although this may affect platform functionality.
• Session cookies expire once you close your browser.
• For enhanced privacy, you may use incognito or private browsing modes.

For any questions about our cookie practices or if you want to limit tracking, you can contact our support team.

8. Payment and Subscription Terms

At Naukri360, we offer premium plans that unlock enhanced resume-building, job tracking, and recruiter interaction features. We handle all payment and subscription processes with the utmost security and transparency.

8.1 Payment Processing

• Payments for premium plans are processed securely through trusted third-party payment gateways.
• Naukri360 does not store full payment card details or sensitive financial information.
• Transaction information is limited to payment confirmation, plan details, and billing records necessary to provide service.

8.2 Subscription Access and Features

• Once payment is confirmed, premium features become available immediately for your account.
• Premium tools include resume editing, profile view tracking, job opportunity matching, and enhanced sharing controls.

8.3 Refund and Cancellation Policy

• Payments are generally non-refundable once the transaction is completed and services are activated.
• Cancellations are possible only if payment has not been confirmed or immediately upon refund request.
• Specific timelines for refunds or cancellations are not disclosed publicly.
• Account suspension or cancellation requests can be made through your dashboard or support contact.

8.4 Automatic Renewal

• Unless otherwise specified, premium subscriptions may auto-renew at the end of the subscription period.
• Users will receive notifications about upcoming renewals and can manage or cancel auto-renewal in account settings.

8.5 Taxes and Fees

• Any applicable taxes, duties, or fees related to your purchase are the responsibility of the user and are calculated during checkout.

9. Children’s Privacy and Age Restrictions

Naukri360 is designed for adult users seeking career-related services. We are committed to safeguarding the privacy of all users, especially minors.

9.1 Age Requirement

• Users must be at least 18 years old or the legal age of majority in their jurisdiction to use Naukri360 services.
• By creating an account or using our platform, you confirm that you meet this age requirement.

9.2 Protection of Minors

• We do not knowingly collect or solicit personal information from children under the age of 18.
• If we discover that we have unintentionally collected data from a minor, we will promptly delete such information.

9.3 Parental Consent

Since Naukri360 is intended for adult users, parental consent mechanisms are not integrated or applicable.

10. Changes to this Privacy Policy

Naukri360 may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

10.1 Notification of Changes

• When we make significant updates, we will notify users via email or prominent notices on our website and platform dashboard.
• We encourage you to review this policy regularly to stay informed about how we protect your information.

10.2 Continued Use Indicates Acceptance

• By continuing to use Naukri360 after changes are posted, you agree to the updated terms.
• If you do not agree with the revised Privacy Policy, you should discontinue use and may request deletion of your data as described in Section 6.

10.3 Effective Date

This Privacy Policy is effective as of 25-05-2025 and supersedes all prior versions.